We are disappointed to know that your order did not work out.
Let’s fix it! If you’re not 100% satisfied with your choices, reach out to us within 5
consecutive days of delivery receipt.
Our exchange and return policy is below, take a look.
For any questions you can reach us on the phone at (929) 527-5554 or
returns@shopatamandine.com
Remember: ALL accessories are final sale.
EXCHANGES
Did not fit the way you expected? Its okay! As long as the item is still in stock, we will
exchange it for you. Send us a message at returns@shopatamandine.com
to begin your exchange process.
Returned merchandise should be in the same condition as when you received it: new,
unworn, and undamaged with original tags and packaging. Items with wear, stains, no
tags, and damaged packaging will not be considered for exchange or store credit.
Upon arrival at the Shop at Amandine warehouse, all returned items are thoroughly
inspected. Shop at Amandine reserves the right, at its sole discretion, to determine if
returned merchandise is in good condition.
Note that original the shipping charges are non-transferable and non-refundable.
We do not offer “money back” refunds.
RETURNS
Returns are accepted at Shop at Amandine’s discretion, within 5 consecutive days of
receipt.
All returns are for an exchange consideration or a Shop at Amandine store credit (which
can be used at our store or online). Once your return has been processed on our end, you
will receive an email notification with your store credit information. Please allow up to 5
days for return processing. It’s important to note that shipping costs are not covered by
Shop at Amandine when sent back, so we suggest using your local post office for the best
service and tracking ID.
SALE ITEMS
All “SALE” items are final.
SHIPPING
All of our items are shipped within 48hours of purchase. Please bear in mind that we are
only provided with an estimated delivery date from our carriers. On a rare occasion, these
packages can arrive outside of the estimated timeframe.
Due to current world climate, COVID-19, you may experience shipping delays that are
beyond our control.
STORE PICK-UP
Once your order for pick-up has been received and confirmed, your order will be ready
for pickup within 2 hours. Once your order is ready for pickup, you will receive a
message.
